# Hands On Hotels

> Hands On Hotels provides expert back-office operations for hotel owners
> and managers. We handle night audits, loss prevention, revenue verification,
> reconciliations, franchise invoice review, chargebacks, guest reviews, billing,
> revenue management, sales, accounting, and tax preparation. 100+ hotels served, 50K+ night audits performed, $4M+ saved or recovered.

## Homepage
- [Home](https://handsonhotels.com/): Overview of services, recent results, and consultation booking.

## Services
- [Advanced Night Audit](https://handsonhotels.com/services/advanced-night-audit): Daily balancing, verification, credit card settlement, and system roll-overs ensuring audit-ready figures every morning.
- [Loss Prevention Audit](https://handsonhotels.com/services/loss-prevention-audit): Monthly forensic PMS reconciliation with fraud detection, access controls, and compliance verification to protect your revenue.
- [Revenue & Merchant Verification](https://handsonhotels.com/services/revenue-merchant-verification): Multi-source transaction capture ensuring unbroken chain of custody from payment to bank settlement.
- [Reconciliations](https://handsonhotels.com/services/reconciliations): Travel agent commissions, loyalty programs, meeting broker billing with high-touch manual verification.
- [Franchise Invoice Verifications](https://handsonhotels.com/services/franchise-invoice-verification): Immediate review of brand invoices, identifying overbilling and recovering thousands in overcharges.
- [Chargebacks Management](https://handsonhotels.com/services/chargebacks-management): Proactive fraud detection, documentation, and specialized expertise to minimize chargeback losses.
- [Guest Review Management](https://handsonhotels.com/services/guest-review-management): Real-time monitoring across all platforms with hands-on resolution preventing brand penalties.
- [Billing for Agencies (CLC, GOV, Corporate)](https://handsonhotels.com/services/agency-billing): High-volume CLC, GOV, and corporate contract compliance with accurate invoicing and payment follow-up.
- [Hands On Revenue Management](https://handsonhotels.com/services/revenue-management): Personalized rate strategy with multiple daily forecasts and human expertise, not algorithms.
- [Hands On Hotel Sales](https://handsonhotels.com/services/hotel-sales): Dedicated sales teams maximizing conversions and protecting margins through expert proposals.
- [Accounting & Bookkeeping](https://handsonhotels.com/services/accounting-bookkeeping): US GAAP certified accountants providing full-service bookkeeping and audit-ready documentation.
- [Monthly Sales & Occupancy Tax File Preparation](https://handsonhotels.com/services/tax-preparation): Sales & occupancy tax data collection, calculation, compliance, and timely filing with record-keeping.

## Products
- [Studio OMS](https://handsonhotels.com/products/studio-oms): The operations command center for your hotel — tickets, housekeeping, preventive maintenance, and daily checklists in one place.
- [GroupDesk](https://handsonhotels.com/products/groupdesk): From first RFP to signed contract to final pickup — one workspace for the whole group and catering funnel.
- [ContractWatch](https://handsonhotels.com/products/contractwatch): One home for every hotel contract — and a watchdog on every renewal date, so nothing signs itself twice.

## Contact
- Email: sales@HandsOnHotels.com
- Phone: (717) 749-1007
- Web: https://handsonhotels.com/#contact

## About
Expert human oversight for hotel operations. Serving major brands including Marriott, Wyndham, and independents.