Service Overview
Hotel reconciliations are among the most complex and time-consuming tasks in hospitality finance. From OTA commissions to loyalty program credits, each reconciliation type requires specialized knowledge and meticulous attention to detail.
Our reconciliation service handles the full spectrum—travel agent commissions, corporate billing, loyalty programs, and third-party platform settlements—with expert human verification at every step.
We don’t rely on automated matching alone. Our specialists manually review discrepancies, contact counterparties, and resolve disputes to ensure every dollar is accurately accounted for.
This high-touch approach catches errors that automated systems miss and recovers revenue that would otherwise be written off.
Detailed Components
OTA Commission Reconciliation
Verification of commissions charged by Expedia, Booking.com, and other OTAs against contracted rates, identifying overcharges and billing errors.
Loyalty Program Reconciliation
Matching loyalty point redemptions and awards against brand statements, ensuring accurate credits and proper accounting treatment.
Travel Agent & Broker Billing
Reconciliation of travel agent commissions, meeting broker fees, and consortium billing with detailed variance analysis.
Third-Party Platform Settlement
Complete settlement verification for all third-party booking platforms, ensuring accurate revenue capture and commission calculations.
Why This Service Matters
Recovery of overcharged commissions
Accurate loyalty program accounting
Clean travel agent reconciliations
Reduced write-offs and adjustments
Improved vendor relationships
Complete financial transparency
Interested in Reconciliations?
Schedule a consultation to discuss your specific needs and how our expert teams can help.