Service Overview
In hotel operations, revenue flows through multiple systems—PMS, payment gateways, merchant processors, and bank accounts. Each handoff point creates an opportunity for discrepancies, lost transactions, or settlement errors.
Our Revenue & Merchant Verification service traces every dollar from the moment of guest payment through the entire chain of custody to final bank settlement.
We reconcile PMS records against merchant processor statements, bank deposits, and accounting entries, ensuring no revenue is lost in transit between systems.
This multi-source verification approach provides hotel owners with absolute confidence that every dollar collected reaches their bottom line.
Detailed Components
Transaction Chain Mapping
Complete mapping of revenue flow from PMS to payment processor to bank, identifying every handoff point and potential failure point.
Multi-Source Reconciliation
Cross-referencing PMS data with merchant statements, bank records, and accounting entries to verify 100% transaction capture.
Settlement Verification
Daily verification that batched credit card settlements match expected amounts, with immediate investigation of any discrepancies.
Exception Reporting
Real-time flagging of missing transactions, settlement delays, and amount mismatches for immediate resolution.
Revenue Integrity Dashboard
Comprehensive reporting showing transaction capture rates, settlement timelines, and any identified discrepancies with resolution status.
Why This Service Matters
Complete revenue capture assurance
Unbroken chain of custody verification
Quick identification of settlement issues
Prevention of revenue loss
Transparent financial reporting
Merchant fee verification
Interested in Revenue & Merchant Verification?
Schedule a consultation to discuss your specific needs and how our expert teams can help.